ITIL stands for Information Technology Infrastructure Library. ITIL ver4 has been designed to help organizations that need to meet the increasing challenges of today’s complex digital environment. It also provides participants an advanced guidance that prepares organizations for success in their digital transformation journey by focusing on creating and delivering value to their users and customers.The course provides a comprehensive understanding of the ITIL framework and how it is used to enhance the quality of IT services in an ever more competitive marketspace.
